Hudson Jeans will replace defective items purchased at major department stores (Nordstrom, Saks, and Bloomingdales) and select boutiques/websites with a valid proof of purchase. We are unable to accommodate a replacement without proof of purchase. Please contact our customer service at (844) 602-0142 for further instructions prior to returning merchandise. Items sent back to Hudson Jeans without approval will be sent back to the customer. International, wholesale and off-price purchases including, but not limited to: Nordstrom Rack, Saks off Fifth, and Bloomingdale’s Outlet are excluded from this policy. Item(s) must be purchased within the past 12 months. We are unable to cover the cost of repair but we can provide a replacement button or zipper upon request and availability. Customers are responsible for repair and repair costs. We do not provide in-house repairs.
Hudson Jeans will issue a refund within 30 days of purchase in the original form of payment. All returns must be unwashed, unworn, unused and in their original condition with receipt and tags attached. Returns will only be accepted after completing the returns process online. This return process is only offered for orders within the USA. International orders are not eligible for return. Heavily discounted items marked FINAL SALE are not eligible for return, refund, exchange, or store credit. Final sale items will be returned to the shipping address provided on the original order. At this time, we do not process exchanges. We will only refund shipping charges if we sent the incorrect item or the item sent was defective. Please be advised that Hudson Jeans is not responsible for lost or stolen packages. Hudson gift certificates are non-refundable