A “controller” is the legal entity which, alone or jointly with others, determines the purposes and means of the processing of personal data. Hudson is the data controller for all data described by this policy
A “processor” is a legal entity or other body that processes data on behalf of the controller, as defined above. Hudson uses various data processors with which we have data processing agreements. In some cases, Hudson will also process data on your behalf. Hudson Jeans makes commercially reasonable efforts to make sure all data processors as defined here are privacy compliant.
Collection of Data
We collect certain personally identifiable information defined as “information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household”) when you sign in to the Website; create an account for online shopping; register with HUDSON JEANS; participate in a contest, promotion or survey; or request other services that require information, registration or subscription. We also keep a record of your product interests and purchases online and automatically receive and record information on our server logs from your browser (including your IP address, HUDSON JEANS cookie information and the page you requested).In addition, telephone calls to, and any chat sessions with, our customer service representatives may be monitored and recorded for record-keeping, training and quality assurance purposes, as well as for the other purposes set forth under “Use of Data” below.
When you first log onto our Site, you may be offered an opportunity to sign up for exclusive offers, which will be delivered to you via the email address you provide. You are required to provide us with your email address in order to receive these special offers, which we collect and store in order for you to receive these offers. You may also be asked to provide us with your gender, birth month, and birthday (excluding year) in the process of setting up an account or signing up for offers, but this additional information is not required. We use this information to better help us understand people who visit our site and to tailor your marketing experience to you. Until you tell us to stop, providing us with this information and our continued communication via email represents an ongoing relationship with you and we will continue to send you offers and information on an ongoing basis You do not need to register or provide any information to us if you are just browsing the site, but if you want to make a purchase, you must provide us with your first and last name, your email address, your shipping address, your billing address, your phone number, and credit card information. Hudson only keeps a record of your transactions; your credit card details are not held on our website. If you have provided us your email address and have agreed to our cookies policy, we may reach out to you during the shopping process, or after you leave the site. For instance, if you close your browser when you have an unfinished order (products in your shopping cart), we may email you to let you know you have not finished your checkout. We have a legitimate interest in making sure your shopping cart is there when you return. We will keep the items you’ve placed in your basket using a cookie that does not identify you for up to 30 days (provided you are using the same IP address) before the contents are deleted. Please see the cookies section below for more information about this. If you do register with us, you can do so in one of two ways:
• Directly on the Hudson Jean’s site, by providing us a user name and password;
• Through Facebook connect.
If you choose to use any of the third-party sign-up/sign-in processes, you are giving us permission to see information contained in your public profile on those sites. If you do not want us to have information from those sites, please sign up directly with Hudson Jeans, and manage your cookie setting through the tools available to you on your browser. When you interact with our Site, we also collect limited non-personally identifying information that the browser you used makes available automatically. This information includes the internet address of the computer or network you used to access our Site, the date, time, and page(s) you visited on our Site, the browser and operating system you used, and the referring page (the webpage that contained the link to our Site that you clicked on to get there). We also use data files to help you navigate on the Site. Once you leave our Site, you have the right not to be followed. Please see our section on Cookies below to learn more about managing your experience. We may collect your email address via cookies and pixels on the Site through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as your mailing address so that we may serve relevant marketing offers to you via direct mail. If you do not want us to collect information about you, please contact us to opt out.
Use of Data
• To process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
• To create and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To send you newsletters, or to provide information on products or services to you. You can elect not to receive promotional emails from us either by "unsubscribing" to an email you receive or by contacting us as indicated below.
We do not sell your personal information that is collected under this Privacy Notice. To the extent we sell any personal information that falls outside the scope of this Privacy Notice, we will disclose our selling practices in the applicable privacy notices linked below.
This Site may use Google Analytics Demographics and Interest Reporting. The Site may also make use of other Google Analytics for Display Advertising features, including Remarketing, Google Display Network Impression Reporting and/or the DoubleClick Campaign Manager integration. We are required by Google to disclose the following information to you in our Privacy Statement in connection with our use of any Google Analytics for Display Advertising features on the Hudson Site. You may opt-out of Google Analytics for Display Advertising or customize Google Display Network ads by using the Google Ads Settings page. You may also prevent your data from being collected and used by Google Analytics by opting out through the use of the Google Analytics Opt-out Browser Add-on. If the Hudson Site makes use of the Google Analytics for Display Advertising Remarketing feature, Hudson will use such Remarketing feature to advertise online and third-party vendors, including Google, may show Hudson ads on sites across the Internet. Hudson and third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to (a) inform, optimize and serve ads based on a user’s past visits to the Hudson Site, and/or (b) report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Hudson Site. As with all information we collect, the data from Google Analytics Demographics and Interest Reporting may be utilized by Hudson to help recognize and understand user preferences, to make improvements to the Hudson Site, to choose content and advertising to display to you, and for other business purposes that will allow Hudson to better serve you.
Because the do-not-track signal does not often reflect the preference of our consumers, our website does not respond to it. You may, however, elect not to receive marketing messages and/or have certain cookies placed on your browser, as discussed above, in the Cookies section of this Policy.
Consistent with the Children's Online Privacy Protection Act of 1998 and its revisions in 2013, our website is a general audience website, intended for adult use only. Hudson does not market to and does not knowingly collect any personally identifiable information from children. If you are based in the EEA you may only use our Site if you are over the age at which you can provide consent to data processing under the laws of your country (the “Age of Consent”).
We take reasonable and appropriate security measures to protect unauthorized access, alteration or destruction of data located on and collected by our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. We exercise reasonable care to protect your non-public personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your non-public personal information, we cannot guarantee the security of any information you transmit to us or receive from us while it is in transit. Once we receive your personal information, we maintain physical, electronic and procedural safeguards to protect it. If a data breach occurs, we will notify you and the proper EEA authority (if required) within 72 hours (if reasonably feasible). If we are unable to notify the proper EEA authority within 72 hours, our notice will be accompanied by reasons for the delay.
Payments and International Shipments
You may pay by providing payment information directly on the Hudson site (which is powered by third-party vendors with whom we have an agreement), through the information saved in your Amazon.com account, or through PayPal. When you provide your credit card information to the site, it goes directly to our vendors for processing. We only maintain a record of the transaction, not your credit card details, just like when you use the saved payment information from your Amazon or PayPal accounts. We also use Shopify to manage international shipments via UPS Worldwide Expedited. For questions regarding shipping outside of the United States, please contact Hudson at firstname.lastname@example.org.
Step 1: Contact us at: email@example.com. We will acknowledge your Complaint within 24 hours, and respond to your complaint within 45 days. We may ask that you provide additional information and/or request a one-on-one discussion or conference.
Step 2: If you still have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Right of Access
In Hudson network, you are entitled to access your personal information and to have it amended, updated or deleted, where such information is incorrect, incomplete or outdated. You may exercise your right to access your information and obtain:
1. a description of the categories of personal information and sources of such personal information we have collected within the past year;
2. a description of the business purpose we have collected such personal information for;
3. a description of the specific pieces of personal information we have collected within the past year; and
4. information on each third-party company to whom we have disclosed, within the past year, personal information pertaining to you for our direct marketing purposes.
In order to obtain such information, please contact us through Email at: firstname.lastname@example.org.
Please be sure to provide us with your name and the email address about which you are requesting information. In order to verify your identity, Hudson may require email verification from the email address Hudson has in its records for you. You may be required to provide more information in order for Hudson to assist you. Hudson will answer your request within 45 days from its receipt provided that this request is complete and accurate.
If you would like to update your information, you can contact us by sending a request in writing to: email@example.com
When making a request to update your information, please make sure to provide the name and email address associated with the account. The email address you provide must match the email address Hudson has on its records for you. Hudson will answer your request within a reasonable business period from its receipt provided that this request is complete and accurate. You may be required to provide additional information in order for Hudson to process your request. You may, on legitimate grounds, object to the processing of your personal information. Such objection may, however, prohibit Hudson from providing the requested service.
Deleting Your Account
You can delete your account any time by contacting Hudson at firstname.lastname@example.org 5 days per week, 6:00 A.M. – 3:00 P.M. Pacific time (both standard and daylight), Monday through Sunday, except when closed in observance of New Year’s Day and Christmas Day. To properly delete your account, you must provide the name under which the account was opened as well as the email address you used to create the account (names are similar, so we must have your email address to permanently delete your account). In order to verify your identity, Hudson may require email verification from the email address Hudson has in its records for you. If you are part of any loyalty program or have a credit balance on your account, and you request your account be deleted, you will lose all access to your balance and any loyalty benefits permanently, and they cannot be restored. We retain your information for as long as it necessary for legitimate business purposes. We consider your consent to continue to send emails to you and ongoing relationship with you that allows your account to remain active. We consider any loyalty credits or credit balances to represent an ongoing relationship with you that allows your account to remain active. If you withdraw your consent to receiving emails from us, and you do not have a credit balance or belong to an active loyalty program for which you have benefits, and we detect that your account has been dormant for a period of 12 months, and you are not otherwise continuing to receive marketing and commercial updates from us about Hudson Jeans product and merchandise, we will send you an e-mail reminder to confirm you would still like to receive communications pertaining to your account. If we do not hear from you by the requested response time outlined in the e-mail, we will close your account and delete your information on or before the end of the calendar year and delete your account permanently, retaining only that which we are required by law to keep. We will not delete your account in the event you are still receiving a newsletter or other communication you have requested, have a credit balance, or otherwise belong to a loyalty program and retain benefits, since doing so means we continue to retain a relationship with you.
If you have any questions regarding this privacy statement, please contact us at: email@example.com.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a resident of California, California Civil Code Section 1798.83 permits you to request once a calendar year information regarding the disclosure of your personal information by HUDSON JEANS to a third party for the third party’s direct marketing purposes. Please note that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response. This right granted to California residents applies only to their activities within the State of California. To make such a request, please fill out this form or email us at firstname.lastname@example.org.